Telehealth Nurse Consultation Disclaimer - Home Care and Nursing Agency

Home Care and Nursing Agency

Telehealth Nurse Consultation Disclaimer

Important Information – Please Read Before Using Our Services

  1. Not for Emergencies
    • If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room.
    • Our telehealth nurse consultation service is not a substitute for emergency medical care.
  2. Scope of Service
    • Our nurses provide general health guidance, education, and recommendations based on the information you provide.
    • This service is intended for non-emergency, informational, and supportive purposes only.
    • Nurses may recommend follow-up with a physician, specialist, or urgent care center if your situation requires it.
  3. No Medical Diagnosis or Prescriptions
    • Our nurses do not provide medical diagnoses, prescribe medications, or order treatments.
    • The service should be considered advisory and supportive, not a replacement for a doctor’s care.
  4. Eligibility & Location
    • Services are only available to clients physically located in the United States at the time of consultation.
    • By using this service, you confirm that you are at least 18 years old or are the legal guardian of a minor patient.
  5. HIPAA & Privacy
    • All consultations are conducted via a HIPAA-compliant platform (Doxy.me).
    • Your personal health information (PHI) is kept private and will not be shared without your consent, except as required by law.
  6. Payment & Refunds
    • Payment is required prior to the start of the consultation.
    • All fees are non-refundable, even if the nurse advises you to seek immediate in-person care.
  7. Limitation of Liability
    • By using this service, you agree that Integrity Homecare & Nursing, its staff, and affiliates are not liable for any outcomes, delays, or decisions made based on the information provided during your consultation.
    • This service is provided “as is” and without warranties of any kind.

📌 By booking and paying for a consultation, you acknowledge that you have read, understood, and agree to this disclaimer.

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