Terms and Conditions
Effective Date: September 16, 2026
Welcome to Integrity Homecare & Nursing Agency. These Terms and Conditions (“Terms”) govern your use of our website, communications, and related services.
By accessing our website, submitting a form, requesting services, communicating with us, or voluntarily opting in to receive SMS/text messages, you agree to these Terms where applicable.
Integrity Homecare & Nursing Agency
3848 Cotswold RD SW
Lilburn,GA 30047
Phone: 678-907-3454
Email: info@integrityhomecareandnursing.com
Website: https://integrityhomecareandnursing.com
1. Website Use
The Integrity Homecare & Nursing Agency website provides general information about our homecare, nursing, employment, community, and related services.
You agree to use this website only for lawful purposes.
You may not use the website to:
- Submit false or misleading information
- Attempt to gain unauthorized access to systems or information
- Interfere with website operation or security
- Use website content in violation of applicable laws
- Impersonate another person or organization
- Transmit malicious software or harmful material
We may modify, suspend, restrict, or discontinue portions of our website at any time.
2. Homecare and Nursing Information
Information provided through this website is intended for general informational purposes and does not replace an individual assessment, physician recommendation, nursing assessment, medical order, or personalized plan of care.
Availability and suitability of services depend on factors including client needs, location, staffing availability, clinical requirements, payer requirements, authorization requirements, and applicable laws and regulations.
Submitting a website inquiry does not guarantee acceptance as a client or availability of a particular service, caregiver, nurse, schedule, or level of care.
3. Medical Emergencies
The Integrity Homecare & Nursing Agency website, contact forms, email, and standard SMS messaging services are not emergency medical communication systems.
If you or another person is experiencing a medical emergency, call 911 immediately.
Do not rely on a website form, email, or SMS message for emergency medical assistance.
SMS TERMS & CONDITIONS
These SMS Terms and Conditions apply when you voluntarily consent to receive SMS/text messages from Integrity Homecare & Nursing Agency.
4. SMS Consent Communication
Phone numbers and SMS consent information obtained through our SMS opt-in process are used to communicate with individuals who have requested or consented to text messaging.
The information and phone numbers obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
Mobile opt-in information and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Consent to receive SMS communications is voluntary and is not a condition of purchasing services from Integrity Homecare & Nursing Agency.
5. Types of SMS Communications
If you consent to receive SMS messages from Integrity Homecare & Nursing Agency, you may receive messages related to your relationship or interaction with us, including:
- Appointment reminders
- Assessment reminders
- Follow-up messages
- Client service inquiries
- Scheduling and schedule changes
- Caregiver or nursing schedule coordination
- Care coordination communications
- Service updates
- Customer service messages
- Billing inquiries and account-related communications
- Payment reminders
- Responses to questions or requests
- Employment application updates
- Interview reminders
- Recruiting and onboarding communications
- Employee scheduling communications
- Referral or service follow-up communications
- Promotional
Examples
Appointment Reminder:
“Integrity Homecare & Nursing Agency: This is a reminder about your scheduled assessment tomorrow. Reply HELP for assistance or STOP to opt out.”
Scheduling Message:
“Integrity Homecare & Nursing Agency: We are contacting you regarding an update to your scheduled care visit. Please reply or call our office for assistance. Reply STOP to opt out.”
Application Follow-Up:
“Integrity Homecare & Nursing Agency: Thank you for applying to join our team. We are following up regarding your application and interview scheduling. Reply STOP to opt out.”
Billing Communication:
“Integrity Homecare & Nursing Agency: We are contacting you regarding a question or update concerning your account. Please contact our office for assistance. Reply STOP to opt out.”
6. Promotional SMS Messages
Our primary SMS communications are customer care and promotional
We will not use your consent to receive customer care and promotional messages as automatic consent to receive unrelated promotional SMS marketing.
If Integrity Homecare & Nursing Agency offers promotional SMS communications in the future, appropriate consent will be obtained as required before promotional messages are sent.
7. Message Frequency
Message frequency may vary based on your relationship with Integrity Homecare & Nursing Agency and the type of communication involved.
The number of messages you receive may depend on factors such as:
- Upcoming appointments
- Scheduling changes
- Active care coordination
- Billing or account questions
- Service requests
- Employment application activity
- Interview or onboarding activity
- Your responses to our messages
Routine communications may result in several SMS messages during a week. Active scheduling, care coordination, recruiting, billing resolution, or two-way conversations may result in additional messages.
8. Message and Data Rates
Message and data rates may apply.
Your mobile carrier may charge fees for sending or receiving SMS/text messages depending on your wireless plan.
Integrity Homecare & Nursing Agency is not responsible for charges imposed by your wireless carrier.
Carrier charges may vary depending on your mobile service provider and whether messages are sent or received domestically or internationally.
9. How to Opt In
You may voluntarily opt in to receive SMS messages from Integrity Homecare & Nursing Agency through approved consent methods, including:
- Selecting the SMS consent checkbox on an online form
When an online form contains an SMS consent checkbox, the checkbox is optional and will not be pre-selected.
If you do not want to receive SMS messages, simply do not select the SMS consent checkbox.
10. How to Opt Out
You may opt out of receiving SMS messages from Integrity Homecare & Nursing Agency at any time.
Simply reply:
STOP
to an SMS message from us.
After submitting STOP, you may receive a confirmation that you have been unsubscribed. You will no longer receive messages through that SMS program unless you opt in again.
You may also request removal from our SMS messaging list by contacting us directly at:
Phone: 678-907-3454
Email: info@integrityhomecareandnursing.com
Opting out of SMS does not prevent you from contacting Integrity Homecare & Nursing Agency by telephone, email, website, or another available method.
11. Help and Support
If you need assistance regarding our SMS messaging program, reply:
HELP
to an SMS message from Integrity Homecare & Nursing Agency.
You may also contact us directly:
Phone: 678-907-3454
Email: info@integrityhomecareandnursing.com
Website: https://integrityhomecareandnursing.com
You may review our Privacy Policy at:
https://integrityhomecareandnursing.com/privacy-policy
12. Standard SMS Messaging Disclosures
By opting in to SMS communications from Integrity Homecare & Nursing Agency, you acknowledge the following:
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP at any time to opt out.
- Reply HELP for assistance.
- SMS consent is voluntary.
- Consent to receive SMS messages is not a condition of purchasing services.
- You may choose not to check the SMS consent box on our website forms.
- Mobile opt-in and SMS consent information will not be shared with third parties or affiliates for marketing purposes.
- Wireless carriers are not responsible for delayed or undelivered messages.
13. SMS Delivery
SMS delivery is subject to effective transmission by your wireless service provider and network operator.
Integrity Homecare & Nursing Agency cannot guarantee that every SMS message will be delivered, delivered immediately, or received without interruption.
Wireless carriers may experience delays, outages, filtering, or other issues outside our control.
14. Supported Carriers
SMS availability may depend on your wireless carrier, device, service plan, geographic area, and network availability.
Not all mobile devices or carriers may support all messaging features.
15. Privacy
Your privacy is important to us.
Our collection, use, storage, and disclosure of personal information is governed by our Privacy Policy.
SMS consent and phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing purposes.
Our Privacy Policy is available at:
https://integrityhomecareandnursing.com/privacy-policy
16. Employment and Applicant Communications
Job applicants, caregivers, nurses, employees, and prospective employees who voluntarily consent to SMS communications may receive employment-related messages including:
- Application follow-up
- Interview invitations
- Interview reminders
- Hiring event reminders
- Document requests
- Credential reminders
- Background-check process updates
- Orientation and onboarding information
- Scheduling communications
- Shift-related communications
- Administrative employment communications
Employment-related SMS consent does not authorize Integrity Homecare & Nursing Agency to send unrelated promotional messages.
17. Client and Family Communications
Clients, prospective clients, parents, guardians, responsible parties, and family representatives who consent to SMS communications may receive messages regarding:
- Assessments
- Appointments
- Homecare or nursing inquiries
- Scheduling
- Service coordination
- Caregiver or nurse assignments
- Follow-up
- Account or billing questions
- Service-related updates
- Administrative communications
SMS messages should not be used to report a medical emergency.
For emergencies, call 911.
18. Accuracy of Information
You agree to provide accurate contact information when submitting forms or communicating with us.
If your phone number, email address, or other contact information changes, please notify Integrity Homecare & Nursing Agency.
If a telephone number is reassigned to another person, the new owner may opt out by replying STOP.
19. Intellectual Property
Unless otherwise stated, website content including text, graphics, logos, design elements, photographs, and other materials is owned by or licensed to Integrity Homecare & Nursing Agency and is protected by applicable intellectual property laws.
Website content may not be reproduced, distributed, modified, sold, or commercially exploited without authorization.
20. Third-Party Links and Services
Our website may contain links to third-party websites, platforms, or services.
Integrity Homecare & Nursing Agency is not responsible for the content, security, availability, terms, or privacy practices of third-party websites.
Your use of third-party services is subject to the terms and policies established by those third parties.
21. Website Availability
We attempt to maintain accurate and available website information but do not guarantee uninterrupted or error-free access.
Website content, availability, features, or functionality may change without notice.
22. Limitation of Website Information
Nothing on this website should be interpreted as a guarantee of medical outcomes, service availability, employment, Medicaid approval, insurance coverage, reimbursement, or eligibility for a particular program or service.
Individual circumstances vary and may require assessment or approval by appropriate healthcare professionals, government agencies, insurers, or other entities.
23. Changes to These Terms
Integrity Homecare & Nursing Agency may modify these Terms and Conditions periodically to reflect changes in our services, technology, communication practices, regulatory requirements, or business operations.
Updated Terms will be posted on this page with a revised effective date.
Your continued use of applicable services after an update constitutes acceptance of the revised Terms where permitted by law.
24. Governing Law
These Terms are governed by applicable laws of the State of Georgia and applicable federal law, without regard to conflict-of-law principles.
Nothing in these Terms limits any rights or obligations that cannot legally be waived or limited.
25. Contact Information
Questions concerning these Terms and Conditions or our SMS messaging practices may be directed to:
Integrity Homecare & Nursing Agency
3848 Cotswold RD SW
Lilburn,ga 30047
Phone: 678-907-3454
Email: info@integrityhomecareandnursing.com
Website: https://integrityhomecareandnursing.com
Privacy Policy:
https://integrityhomecareandnursing.com/privacy-policy/